Annature, the leading eSigning and Identity verification provider in Australia, has further strengthened its partnership with national accounting franchise Accountants Direct by integrating its Identity verification technology into Accountants Direct’s Taxcess platform. This collaboration, now in its third year, signifies the increasing importance of digital compliance in the accounting sector.
In response to updated client verification guidelines from the Tax Practitioners Board (TPB) and the Australian Taxation Office (ATO), Accountants Direct turned to Annature’s purpose-built solution to meet the enhanced regulatory requirements. With multiple locations nationwide and a large network of remote staff, Accountants Direct serves thousands of clients through its digital-first tax and bookkeeping services. The Taxcess platform streamlines client workflow, enabling accounting staff to submit deductions, job quotes, and other necessary information online efficiently.
However, the evolving compliance expectations posed a new challenge for Accountants Direct: verifying the identity of new remote clients quickly, securely, and in accordance with ATO/TPB guidance. Annature’s Identity verification product, integrated into Taxcess just a year ago, has been instrumental in addressing this challenge. Over 1,200 clients have completed verification using Annature’s system, achieving an impressive 99% completion rate. This seamless process enhances client trust and boosts consultants’ confidence in compliance outcomes.
Stephen Burns, CEO of Accountants Direct, emphasized the importance of customer service and compliance in their operations. He praised Annature for delivering a highly effective solution that ensures accurate and efficient client verification, thereby enhancing the quality of service provided nationwide. Annature CEO Corey Cacic attributed the success of the integration to the platform’s developer-first approach, highlighting the intuitive design and robust APIs that empower partners like Accountants Direct.
This milestone not only represents a compliance upgrade but also reflects a broader trend reshaping the accounting landscape. With digital transformation sweeping through professional services, forward-thinking firms are adopting integrated tools like eSignatures and identity verification to streamline operations, simplify compliance, and enhance client experience, particularly for remote users.
By embedding Annature’s technology into its workflow, Accountants Direct continues to deliver secure, efficient, and accessible financial services to clients across Australia. Together, these two companies are setting a benchmark for innovation and trust in the digital accounting realm.
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